All our goods/services will serve their intended functions.
Terms of Warranty : All warranty conditions are stated in the product/services information provided, unless the manufacturer has provided none.
Prices : All our prices are nett. No discounts will be given unless during promotions.
Delivery Services : Delivery is within Singapore main island. Deliveries outside of Singapore will be charged according to the prevailing shipment rates.
Payment Processing : We only accept T/T or L/C payments
Cancellation of Orders- We will refund the amount paid if the order is cancelled due to the unavailability of goods or our inability to deliver the goods within the agreed time frame.
- We will not entertain any cancellations once the order is confirmed and submitted by the customer.
Confirmation of Orders : We will telephone or send an electronic acknowledgement to the customer within 24 hours upon successful submission of the electronic order. If items ordered are unavailable, a message will be sent to the customer for further action.
Exchange & Refunds : All our goods sold are non-exchangeable and non-refundable.
Feedback : We welcome your feedback. Should you feel dissatisfied with any of our goods or services, please contact us at :
Tel : (65) 6773 6676
Fax : (65) 6773 3155
Email : hychem@singnet.com.sg
Alternatively, customers may refer their complaints to the BusinessTrust Secretariat if they are not satisfied with the resolution of the complaint.
